Terms of service

Terms of Service

Last Updated: September 3, 2026

Welcome to LuxPendulum. These Terms of Service govern your use of our website and the purchase of products from LuxPendulum. By accessing our website or placing an order, you agree to these Terms.

1. General

LuxPendulum provides wall clocks and related products through our website. We reserve the right to update, modify, or discontinue any part of our website, products, prices, or services at any time.

2. Eligibility

By using our website or placing an order, you confirm that the information you provide is accurate and complete. You agree not to use our website for any unlawful, fraudulent, or unauthorized purpose.

3. Products and Availability

We make reasonable efforts to display product descriptions, images, specifications, and prices accurately. However:

Product colours may appear differently depending on your device or screen.
Actual product dimensions or appearance may vary slightly.
Product availability may change without notice.
We reserve the right to limit the quantity of products available for purchase.

4. Pricing

All prices displayed on the LuxPendulum website are subject to change without notice.

We make reasonable efforts to ensure that pricing information is accurate. If an error in pricing occurs, we reserve the right to correct the error and cancel or modify affected orders where permitted by applicable law.

5. Orders

When you place an order, you agree to provide accurate and complete information.

An order confirmation does not necessarily mean that your order has been accepted. LuxPendulum reserves the right to refuse, cancel, or limit an order for reasons including:

Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Incorrect customer or payment information
Other legitimate business or legal reasons

If payment has already been collected for a cancelled order, a refund will be processed in accordance with applicable policies.

6. Payments

We may offer one or more secure payment methods through third-party payment providers.

By making a payment, you agree to provide valid payment information and authorize the applicable payment provider to process the transaction. LuxPendulum is not responsible for issues caused by third-party payment services, except where required by applicable law.

7. Shipping and Delivery

Shipping times are estimates and may vary depending on product availability, delivery location, courier operations, weather conditions, and other factors.

LuxPendulum is not responsible for delays outside its reasonable control. Customers are responsible for providing a complete and accurate delivery address and contact information.

Additional shipping details are available in our Shipping Policy.

8. Returns and Refunds

Returns, replacements, exchanges, and refunds are subject to our applicable Return and Refund Policy.

Products must generally meet the conditions specified in that policy to qualify for a return or replacement.

9. Intellectual Property

All content on the LuxPendulum website, including our name, logo, designs, text, graphics, photographs, and other materials, is owned by or licensed to LuxPendulum and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our written permission.

10. User Conduct

You agree not to:

Use the website for illegal or fraudulent activities
Attempt unauthorized access to our website or systems
Interfere with website security or functionality
Submit false or misleading information
Use automated tools to abuse or disrupt our services
Copy or misuse LuxPendulum content or intellectual property

11. Limitation of Liability

To the maximum extent permitted by applicable law, LuxPendulum shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms is intended to limit rights or remedies that cannot legally be excluded under applicable law.

12. Third-Party Services

Our website may use or link to third-party services, including payment providers, shipping partners, analytics services, and social media platforms. These third parties may have their own terms and privacy policies.